Returns & Exchanges

Due to the perishable nature of our products, we cannot accept physical returns. However, your satisfaction is our priority; if your order does not meet our quality standards, we will make it right.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, immediately inspect your seafood for quality and accuracy.

• 2.
  Document Issues

  If there is an issue, take clear photos of the product and the shipping label.

• 3.
  Contact Support

  Email our team within 24 hours of delivery with your order number and photos.

• 4.
  Resolution

  Our team will review your claim and issue a replacement or store credit as appropriate.